Do you use a particular shirt brand?
Digital Rebel use standard, yet high-quality t-shirt. Rebel Tee t-shirts are cotton/poly cotton blend. Rebel Organic t-shirts are 100% cotton. All shirts are unisex.
What size should I order?
Our sizes range from S - 3XL. Please refer to the sizing chart for the correct size. Larger sizes are available upon request.
What is the printing process?
All shirts are printed by hand and custom made at the time of ordering.
Can I request a custom order shirt?
Yes. Please email firstname.lastname@example.org to make your request.
Are there any specific care instructions?
Yes, please follow these tips to take care of the t-shirts:
- Washing: Wash inside out with cold water with similar colors using a gentle cycle.
- Ironing: If ironing is necessary, iron inside-out on the lowest setting. NEVER IRON the printed area directly.
- Drying: Tumble dry low or hang-dry.
- Avoid using bleach and do not dry clean.
What forms of payment do you accept?
We accept all major credit cards through a secure payment processing system. We do not store your credit card information.
How long will it take for my order to arrive?
NEW POLICY EFFECTIVE SEPTEMBER 1ST Standard shipping for orders is 3-5 business days. Most orders are received within 7 days of ordering. International orders usually take 3+ weeks to arrive depending on the destination and customs processing. During holidays or times of high demand, orders will take 10 - 20 business days to ship.
What shipping method do you use?
We use standard shipping via USPS First Class or Priority Mail. International orders are shipped via USPS First Class International Mail. Once your package ships, we are not held responsible for sudden changes that may result in delays, missing packages, or any circumstances that is out of our control etc. If there is an issues regrading your package and/or the arrival or lack thereof, please contact USPS directly. Do Not contact Digital Rebel. We have no control once the package leaves our possession.
Do you offer package tracking?
All orders are packaged with a tracking number. A tracking number will be provided once your package is shipped, except for International shipments. A shipping confirmation email will be sent, once your order has left our facility.
Do you ship internationally?
Yes, we ship to almost every country around the world.
RETURNS & EXCHANGES
What is your return policy?
There are NO REFUND or EXCHANGES on any orders. Store credit is ONLY available in certain cases. Please be sure to check your cart before completing your order. Send us an email for questions.
If you received a defective item, we'll happily replace it at owners discretion. Faulty items will be exchanged for the same type of product in the same size. Please contact us at email@example.com for further information.
All of our items are made by hand at the time of purchase. We do not have a warehouse or inventory. We do not issue refunds on orders that have completed payment and shipped. We also do not issue refunds or exchanges on sale/discount items, such as online sales.
All sales are final. No refunds or exchanges. We do not honor size changing after an item has been purchased and/or shipped. Please be sure of your choice before proceeding. We DO NOT accept returns/exchanges.
Can I cancel/modify my order?
Please note we try to be very accommodating, if you have issues, send us an email at firstname.lastname@example.org and we will try to help.
STILL HAVE QUESTIONS?
For additional information about Digital Rebel email email@example.com